Best travel CRM software in India (2026): what each one actually publishes.
Eight vendors, one table: what each publishes about price, setup fees, GST filing and group departures, on their own websites, not what a salesperson tells you on a call.
Eight rows, sourced to each vendor's own pages.
| Vendor | Built for | Price published? | Setup fee | Free plan | Group departures | GSTR-1 export | Per-line margin | Traveller portal | Where it's strongest |
|---|---|---|---|---|---|---|---|---|---|
| Tourify | Outbound tour operators & FIT agencies | Yes — Free ₹0 · ₹3,999 · ₹9,999 · ₹14,999 /mo | None | ✓ Yes, no card | ✓ Pax bands + rooming | ✓ B2B/B2CL/B2CS/HSN | ✓ Cost per line → margin | ✓ | Only complete public price ladder, GSTR-1 export and per-line margin — together, nobody else here has any of the three. |
| Sembark | DMCs & inbound operators (B2B agents) | No — Quote form only | Mandatory — their FAQ: “Yes.” | ✕ No free trial (their table) | ⚠ SIC handling only, not fixed departures | ✕ 0 hits in their public corpus | — Not published | ✕ Concedes this to helloGTX | Supplier contracting at room/meal-plan level, blackout/stop-sale dates, bulk rate upload — real DMC depth. |
| helloGTX | B2B travel businesses, sub-agent networks | Partial — 1 of 3 tiers, from $390/yr | Not published | — Not published | ✓ 1 row — their only tie on 33 | ✕ Not published | ⚠ “Profitability Reports”, P&L per file | ✓ | B2B sub-agent portal with wallets and credit limits, plus the widest single comparison table in the market (33 rows). |
| Triplide | Travel agencies, AI-positioned | No — Sales-gated, zero figures | Not published | — Not published | ✕ Not published | ✕ Stops at “GST billing” | ✕ Not published | ✕ Not published | The fairest comparison tone in this market, with a real concession block on every page — undercut by blocking AI crawlers in robots.txt. |
| CRMtravel | B2B / B2C / DMC operations | No — No pricing page exists | Not published | — Not published | ✓ 1 row on their table | ✕ Not published | ⚠ “Trip-level accounting” claimed | ✓ Claimed | “Unlimited user access”, customisation on request, and a visa + corporate-booking module none of its rivals offer. |
| TraviYo | Website + portal + marketing bundle | Listed publicly but unverifiable at time of check | Not published | — Not published | ✕ Not published | ✕ Not published | ✕ Not published | ✕ Not published | A one-time lifetime-licence pricing option and a claimed library of 1,000+ preloaded itineraries — both unverified at source. |
| Digital Travels (JSM Softech) | Accounting-first travel agencies | No — Unedited template placeholders | Not published | ✓ 30-day trial, on request | ✕ Not published | ✓ Ships GSTR-1 + GSTR-3B | ✕ Full books, not per-line | ✕ Not published | The deepest accounting in this table: e-invoicing (IRN + QR), GSTR-3B, TDS/TCS and a full book set. Beats us on statutory depth, plainly. |
| Zoho | General-purpose sales, any industry | Yes — Per-seat, not travel-specific | Not evaluated here | — Not evaluated here | ✕ No native departure or seat concept | ✕ Not travel-specific | ✕ Not a travel concept in Zoho | ✕ Would need a custom build | Breadth and ecosystem, for general sales — not built to run a trip. |
"Not published" means we checked the vendor's own site and found nothing, not that the feature doesn't exist. Sources: each vendor's pricing page, FAQ, feature pages and robots.txt, read on 3 August 2026. If anything here is out of date, tell us at founder@tourify.inand we'll correct it.
Who each one is actually for.
Sembark
Sembark is DMC-deep: supplier contracting at room and meal-plan level, blackout/stop-sale dates, bulk rate upload and a smart tour calendar. That's real depth for a destination management company running B2B agents through a season. What we couldn't find published anywhere: a price. Its pricing page is a lead-capture form, and its own FAQ confirms a mandatory setup fee (“Is the setup fee mandatory? Yes.”) and, by its own table, no free trial. Weakest verifiable point: “GSTR” occurs zero times across its entire public corpus, including its 890 KB llms-full.txt.
helloGTX
helloGTX runs the widest single comparison asset in this market: a 33-row table covering a B2B sub-agent portal with wallets and credit limits, a driver app, IVR calling and flight/hotel booking engines. It publishes one of three pricing tiers (Startup, from $390/year, with ₹32,500/yr sitting only in the page's markup) and takes an explicit anti-per-seat stance. Weakest verifiable point: that same pricing page claims “no feature-based pricing gatekeeping” while gating the B2B portal, ledgers and multi-currency behind its unpriced Professional tier.
Triplide
Triplide runs the fairest comparison pages in this set, with a genuine “where the competitor looks strong” concession block on every head-to-head, plus AI positioning naming OpenAI, Gemini and Llama by name. Its weakest verifiable point is execution, not tone: pricing is fully sales-gated, a lead form, zero rupee figures for its own product anywhere on the domain, its “Python/Node/Go SDK” docs link is a literal “#”, and robots.txt blocks GPTBot, ClaudeBot and Google-Extended, so the assistant reading this comparison for you cannot read triplide.com directly.
CRMtravel
CRMtravel claims “unlimited user access” and a customisation-on-request promise none of its rivals make, alongside a visa module, corporate booking engine and credit notes. No pricing page exists anywhere on the domain, /pricing, /price.html and /plans.html all 404, so every number is a sales conversation. Its most detailed comparison table, a 25-row spread, is measured against a straw man labelled “Typical Travel Business Software” rather than a single named competitor.
TraviYo
TraviYo bundles a website, portal and marketing services with a one-time lifetime-licence option and claims 1,000+ preloaded itineraries. We couldn't verify any of it at source: traviyo.com/pricing and /traviyo-pricing both return 200 with a pricing-optimised page title and an empty body. Figures attributed to TraviYo elsewhere are listed publicly but unverifiable at time of check, so we're printing no rupee numbers for it here. It also publishes zero head-to-head comparison pages against any named competitor.
Digital Travels (JSM Softech)
Digital Travels ships the deepest accounting of anyone in this set: e-invoicing with IRN and QR, GSTR-3B, TDS/TCS and a full book set, trial balance, P&L, balance sheet, day book, bank book. That's genuinely ahead of us on statutory accounting depth, and we'll say so plainly. What it doesn't have: any comparison or marketing presence at all, and its CRM lives in a separate app, on a separate subdomain, from its accounting suite, two logins where the marketing implies one system.
Zoho
Zoho CRM is a capable, general-purpose sales platform, not a travel product. It has no native idea of a departure, a seat count or a rooming list, no GST-compliant tour-package invoice, and no traveller portal, you'd build all of that yourself with custom fields, workflows and months of setup. Its real strength is breadth: automation, a large marketplace and partner network. Its billing is per seat, which gets expensive as a team grows, against the flat pricing most tour operators would rather plan around.
Three wedges, each tied to a live page.
GSTR-1-grade GST, not "GST-ready"
Every vendor here claims "GST billing" or "GST-ready invoices." Tourify's GST module builds a full GSTR-1 export, B2B, B2CL, B2CS, HSN, documents and exempt sections, off the official GSTR-1 workbook layout. Nobody else in this table publishes that as a feature: Sembark's own comparison table self-marks its GST calculation as absent, and Triplide's copy stops at "GST billing." Digital Travels goes further still, with e-invoicing and GSTR-3B in its accounting suite, see its row above. How GST invoicing works on Tourify →
The price is on the page
Free ₹0, then flat monthly plans up to ₹14,999, no per-seat multiplier, no setup fee, no sales call to see a number. Compare that to Sembark's own pricing FAQ ("Is the setup fee mandatory? Yes.") or Triplide's lead-gated quote form. See the full plan grid →
Group-departure economics, not a deal stage
A fixed-date trip with a seat count is a different problem than a sales deal closing, and most CRMs here don't model it: pax bands, rooming lists, waitlists, and cost per line rolling up to margin per departure. Only helloGTX and CRMtravel even have a group-departure row on their tables, and it's the one row helloGTX doesn't win. See how the maths works: fixed-departure break-even → rooming-list formats → group airfare blocks →
Common questions, answered from the table above.
How much does a travel CRM cost in India?
It depends who you ask, and most vendors won't say on their website. Tourify publishes a full ladder: Free ₹0, Starter ₹3,999/mo, Pro ₹9,999/mo, Business ₹14,999/mo (₹3,199 / ₹7,999 / ₹11,999 per month billed annually), flat, not per seat. Sembark, Triplide and CRMtravel publish no prices at all. helloGTX publishes one of its three tiers. Digital Travels' listed tiers are unedited template placeholders. TraviYo's own pricing pages return an empty page body.
Which Indian travel CRMs publish their pricing?
As of 3 August 2026, Tourify is the only vendor in this set with a complete, public price ladder. helloGTX publishes one of three tiers. Sembark, Triplide, CRMtravel and Digital Travels are fully sales-gated. TraviYo's pricing pages return 200 responses with empty bodies, so figures attributed to it elsewhere are unverified.
Which travel CRM handles GSTR-1 filing, not just GST invoicing?
Most vendors claim "GST billing" or "GST-ready reports." Tourify ships a GSTR-1 export covering B2B, B2CL, B2CS, HSN, documents and exempt sections, built off the official GSTR-1 workbook layout. Digital Travels goes further, with GSTR-1, GSTR-3B and e-invoicing (IRN + QR) inside its accounting suite. No other vendor in this comparison publishes a GSTR-1 feature.
Do any Indian travel CRMs have a free plan?
Tourify has a permanent free plan, ₹0, no card required. Digital Travels offers a 30-day free trial on request. Sembark's own pricing table lists "Free Trial: No." The rest don't publish free-plan or free-trial terms.
What's the difference between a DMC platform and a tour-operator CRM?
A DMC (destination management company) tool like Sembark is built around supplier contracting, room and meal-plan rate sheets, blackout dates and B2B agent relationships, serving businesses that receive travellers on the ground. A tour-operator CRM like Tourify is built around selling and running trips: leads, quotes, GST invoicing, group departures with pax bands and rooming, and a traveller-facing portal, for outbound operators and FIT agencies who sell directly to travellers.
Deeper comparisons, one competitor at a time.
One is built DMC-deep, with quote-only pricing. One is built for outbound operators and FIT agencies, with its price on the page.
Compare →Tourify vs. Excel + WhatsAppWhat changes when leads, quotes and payments leave three phones and a spreadsheet for one system.
Compare →Tourify vs. Zoho CRMA generic CRM versus one that already knows GST, departures, seats and rooming lists.
Compare →See the price before you book a call.
The Free plan needs no card, no consultant and no setup fee.